Questions
Frequently asked questions
Pricing, turnaround, ownership, editing and search, answered plainly. The full detail is in our Terms of Service.
Still have a question?
Ask us directly, or book a call. We answer within one working day, and the call is free.
Is the build really free?
There is no setup fee and no upfront build cost. You pay £300 per year — 12-month plan, renews yearly — which covers the design, the writing, the build, hosting, your SSL certificate, the content editor and support. We recover the build over the years you stay with us, which is why the website itself is part of your subscription.
What does £300 a year actually cover?
Designing and building your website, writing your first copy and sourcing its imagery, the content editor, hosting, security updates, backups and support. There is no setup fee, no page limit and no premium tier. You get two rounds of revisions on the design before it goes live; redesigns and new functionality are quoted separately, and day-to-day content changes are yours to make in the editor.
How quickly can my website be live?
We aim to have your website ready to preview within 5 working days of receiving everything we need: typically your bio, services, photos, any testimonials and your domain details. You get two rounds of revisions on the design, and it goes live once you approve it. If things take longer to arrive, the timescale moves with them.
Can I cancel?
Yes. Your plan is £300 a year for 12 months and renews yearly, and we remind you at least 30 days before each renewal. Cancel any time — your plan stops at the end of the year you've paid for. No part refunds.
Can I edit the website myself?
Yes, and you should. You get a simple editor where you can change any text, swap any image, and publish articles. It needs no code and no training day. If you get stuck, ask us and we will help — support is included.
Do I own my website and my content?
Your words, your photos and your domain are yours. The website itself is part of your subscription. We build it at no upfront cost, so you are licensed to use it for as long as you subscribe. If you leave, we give you an export of your content on request, and your domain goes with you.
Will families actually find me on Google?
Your website is built to be found on Google. Every page gets a proper heading structure, a unique title and description, structured data, and a sitemap Google can read. But no one can guarantee a ranking, traffic or enquiries: that also depends on where you are, how competitive it is, and how much you add to the site over time.
What if I already have a website?
We can rebuild it and keep your existing web addresses, so search engines can carry over what they already know about your site. Tell us where it is on our call and we will look at it with you.
From a client
Doula Website Co built us a stunning website in under 48 hours. It loads fast, looks professional, and we can update everything ourselves through the CMS. The best investment we have made in our online presence.
Ready when you are
Book a call and tell us about your practice. The call is free and there is no obligation; if you go ahead, you pay by secure link before we start.