Version 1.0 — effective 13 September 2026
Who we are
Doula Website Co is a trading name of Rabblepop Ltd, a company registered in England and Wales (company number 17361712), registered office 320 Firecrest Court, Centre Park, Warrington, WA1 1RG. We are the controller of the information described here.
Contact: zeki@rabblepop.com
What we collect, and why
| What | Why | Lawful basis |
|---|---|---|
| Your name, email, phone and message when you enquire | To reply and talk to you about a website | Legitimate interests — responding to your enquiry |
| Your name, email and billing address when you buy, and a record that you accepted our terms | To take payment, run your subscription and keep a record of our agreement | Contract |
| What you tell us on our call and send us afterwards — your practice details, bio, qualifications, photos, testimonials | To build your website | Contract |
| Invoices, payments and correspondence | To keep proper business records | Legal obligation, and legitimate interests |
| Occasional emails about our services | To keep you informed, where you haven't opted out | Legitimate interests — you can opt out at any time, and in every email |
Card details are entered on Stripe's secure checkout. They never reach us.
Testimonials and stories about the families you work with are processed on your behalf, as your website provider, under the Data Processing Agreement in our Terms of Service. You are responsible for having those families' permission.
Cookies
doulawebsites.co does not use analytics, advertising or tracking cookies. When you pay, you are taken to Stripe's checkout page, which sets its own cookies to process the payment securely and prevent fraud.
Who we share it with
| Provider | What for |
|---|---|
| Vercel | Hosting the website, in London |
| Neon | Storing enquiries and customer records, in London |
| Resend | Sending email |
| Stripe | Payments and subscriptions |
Plus our accountant, and our insurer or legal advisers where needed. Some providers are based in the United States and protect your information under their data protection terms. We never sell your information.
How long we keep it
| Enquiries that don't become a customer | 12 months from last contact |
| Customer, billing and contract records | 6 years from the end of the financial year the subscription ends in |
| Materials for your website | The life of your subscription, plus 30 days |
Your rights
You can ask for a copy of your information, have it corrected or deleted, object to how we use it, or ask us to stop sending emails. Email zeki@rabblepop.com — we respond within one month, free of charge.
If you are unhappy with how we have handled your information, please tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.